Frequently Asked Questions

Below are some frequently asked questions with quick answers. If you can't find the answer, click here to contact us.

commodity question

What is a katana?

The katana is simple and elegant, typically characterized by a curved blade and a single-edged blade. It emphasizes the sharpness and strength of the blade, but also considers the proportion and balance of the sword body. Making samurai swords requires the dedication of skilled craftsmen.

How to maintain a katana?

1.Keep it clean: Gently wipe the blade and handle with a Kleenex brush to remove dirt and fingerprints. Avoid using chemical cleaners or water directly on the blade to avoid damage.
2.Rust prevention: Apply protective oil or rust prevention agent regularly to ensure that the blade surface remains dry and smooth. For long-term storage, store in a dry, well-ventilated place.
3.Display and storage: If you choose to display your katana, use a dedicated stand or display case and avoid prolonged exposure to direct sunlight and high temperatures. Proper storage methods can extend the service life of the blade and maintain its appearance.

What is Wakizashi?

A Wakizashi is a traditional Japanese short sword or dagger, similar to a katana but shorter in length. It typically has a blade length between 30 and 60 centimeters (12 to 24 inches). The Wakizashi was traditionally worn by samurai as a companion sword to the longer katana. It served various purposes, including close-quarters combat, ceremonial functions, and as a symbol of the samurai's honor and social status.

What is Tanto?

A Tanto is a traditional Japanese dagger or short sword, characterized by its relatively short blade and sharp tip. Its blade length is usually less than 30 cm (12 in). The Tanto was historically a secondary weapon carried by samurai, alongside the katana and knife. It has a variety of uses, including self-defense, close combat. Tanto blades vary in design and construction, but they are usually single-edged.

What is a 1045 carbon steel Katana?

This type of steel is relatively soft but can still function like a combat-ready sword. If crafted by a skilled bladesmith with advanced forging techniques, even such carbon steel can be highly effective. However, the downside is that they cannot maintain their sharpness like other types of steel.

What is a 1060 carbon steel Katana?

The most commonly used carbon steel for swords is 1060 because it strikes a balance between elasticity and hardness. If the correct tempering method is used, it is the best carbon steel for making functional swords. It also retains its hardness. It also has enough performance to make a katana.

It is a huge upgrade over the 1045, and as long as it is properly cleaned and maintained, it is the best novice sword steel to consider.

What is a T10 steel Katana?

A blade made from T10 tool steel is exceptionally hard, with a relatively high carbon content that gives it tremendous strength. While it does require proper maintenance, its resistance to scratches and wear is significantly enhanced due to the presence of tungsten. Samurai swords crafted from this steel undergo clay tempering treatment. This ensures that the blade's edge remains hard and sharp .

What is a Full Tang Katana?

A Full Tang Katana refers to a katana sword where the tang, which is the portion of the blade that extends into the handle, extends fully to the end of the handle. In other words, the tang runs the entire length of the handle, providing maximum strength and stability to the sword.

What is a clay tempered Katana?

A clay tempered katana, also known as "hamon," refers to a traditional Japanese sword-making technique where a layer of clay is applied to the blade before it is heated and quenched. This process creates a temperature gradient across the blade during quenching, resulting in differential hardening. The portion of the blade covered with clay cools more slowly, while the exposed edge cools rapidly, creating a hard cutting edge and a softer, more flexible spine. This differential hardening technique produces a visible line called the hamon, which is characteristic of Japanese swords. Clay tempering enhances the blade's overall strength, resilience, and sharpness, making it a prized feature of high-quality katana swords.

Where are the swords made and shipped from?

All our swords are from Longquan, China. There are more than 2,000 years of sword making history here, and there are many swords legends. We have rich production experience and chains.

What is hamon?

Hamon refers to a line or pattern on the blade of a Japanese sword. It is created by differential hardening techniques during the forging and quenching processes, resulting in varying hardness and crystalline structures along the edge. Typically, it consists of different hardness zones between the cutting edge (ha) and the back (mune), providing the blade with a hard cutting edge and a softer spine due to the rapid cooling during quenching of the cutting edge. Hamon is not only a signature feature of Japanese swords but also a significant aspect of their aesthetics and craftsmanship.

What is Tamahagane?

In Japan, this type of steel is called "Tamahagane", which is a high-carbon steel made using the traditional smelting method. Tamahagane is produced by smelting iron ore and charcoal in a smelting furnace, resulting in a steel with unique textures and composition, suitable for crafting high-quality Japanese swords. Tamahagane is highly esteemed for its purity and the complexity of its manufacturing process, making it one of the ideal materials for crafting traditional Japanese swords.

I want to know the name of each part of the katana!

What Is The Yokote?

Yokote, in Japanese it literally means "a horizontal hand". It's the result when forging the Kissaki.

The yokote is the small line that marks the start of the blade tip (Kissaki). It acts as a line of separation between the katana blade’s body and the tip of the blade. The Yokote is the point where the tip of the blade essentially begins. It’s a signature feature of the Shinogi Zukuri katana.  Yokote katana

Why is the Katana Sword Curved?

Improved cutting ability: The curved blade of a katana allows it to make more effective slicing cuts. When a curved sword is drawn through a target, the curvature increases the length of the cutting edge that makes contact with the target, resulting in a more efficient cut.

Easier to draw: The curve of the katana makes it easier to draw from its scabbard (saya) quickly and smoothly. This is particularly important in situations where a swift reaction is needed, such as in close combat or when defending against surprise attacks.

Enhanced balance and control: The curvature of the katana shifts the weight distribution of the sword, which provides better balance and control for the wielder. This improved balance allows the wielder to perform quicker and more precise strikes.

Why is the price difference of Katana so huge?

Essentially, you get what you pay for. Several factors directly influence the cost of a katana: the swordsmith, the tempering process, the level and type of polish, the details of the hamon, edge creation, blade shaping, the material of the blade, handle, samegawa, tsuka, mekugi pins, furniture, saya and saya cap, furniture production method, furniture finish, included/excluded furniture pieces, final furniture fit, saya fit and profile, saya ornaments, and the production location.

What is Grind how does it affect a sword?

Grind represents the grind level of the blade surface, generally ranging from 8, 9, 10, 11, 12, mirror finish, to 13. These are our site's reference values, as definitions can vary between different manufacturers. Our level 13 is the highest level. Typically, levels 10, 11, and 12 are used the most. The higher the value we indicate, Grind quality.

payment

How do you accept payments?

We accept payments via PayPal or credit card. Even if you do not have a PayPal account, you can still pay through their service with your debit or credit card.

Orders

I just place an order by error, can I cancel it?

If you need to cancel your order, please contact us within 12 hours of placing your order. This is because we aim to dispatch all orders within 12 to 48 business hours after receiving the order. If you contact us after it has been shipped, we are not able to recall the order. But you can always return it to our warehouse after you receive your package, thank you.

I placed an order but do not receive the confirmation email.

Once you place an order with us, we send an confirmation email to your email. If you do not receive it, it may went to your spam folder. Please check it, thank you.

Your website indicates that the processing time is 1-2 business days. Why my order has not been ship?

Most of ourswordshas some stock available, so we can process order within 1-2 business days. If theswordyou ordered, we don't have it in stock, our craftsman will handmade by order, that why the processing time will be a little bit longer. If we can not process your order within 1-2 business days, we will send your a notification email to you. Let you know the estimate handmade time for your order, if you do not receive the email, please check your spam folder. Thank you.

Return & Replacement

What is your return policy?

Please see our return policy here:https://xxkatana.com/policies/refund-policy

What is the time frame on returns?

We have a 30-day satisfaction guarantee on all of our items. If you are not completely satisfied with any item from or if the item is damaged or defective you may return it for a replacement or refund. Please contact our customer service at zg18334092@outlook.com.

Can I return the product if I don't satisficed with it?

For some reason you are not completely satisfied with an item(s) you have ordered from us, you may return it (within 30 calendar days after your tracking number has been marked as "delivered").



For more detail regarding your return, please see the return policy here:https://xxkatana.com/policies/refund-policy

I received a damaged severely sword, can I have a replacement?

Yes, we will send a replacementswordto you in this case.

For more detail regarding your replacement, please see the return policy here:https://xxkatana.com/policies/refund-policy

Shipping

What is your processing time ?

most of the orders, our processing time is 1-2 business days.

some high-performance swords may require longer handmade processing time, depending on the difficulty of the craft.

What carrier do you use for the shipment?

We use SF Express, UPS, FedEx for most of our shipments.

Do you ship to Hawaii (HI), Puerto Rico (PR) and other US Territories?

We ship to Hawaii only, we do not ship to Puerto Rico and other US Territories.

How do I find out if my order has been shipped?

If we have an email address on file, you will receive order confirmations and shipping confirmations with the tracking number. If not, you can contact our Customer Service Department via email: zg18334092@outlookl.com to check the status of your order.

Do you ship to my country?

Currently, we support ship our products to US, Canada, German, France, Australia, and New Zealand. Please check with your local law and customs, if it's legal to purchase swords, we can ship to you. Please contact us at zg18334092@outlook.com for details.

How long does it take to receive my order after you shipped out?

Once we shipped out your order, you should be received it within 6-15 business days depend on your destination.

How are the packages shipped?

Our products are shipped securely in form-fitted Styrofoam that matches the shape of the sword so it won't have any room to rattle around, even when abused during the shipping transition. The foam encasing is wrapped tightly with plenty of packing tape which keeps it waterproof.

The shipping label of my order has been created, but it has not been updated. Why?

Usually within 1 business days, the website will be update the tracking info once shipping carrier picked up the orders. Sometimes the driver of the shipping carrier does not scan all the packages in our warehouse when pick up the orders, that may cause delay. But don't worry, if your tracking do not see any update after 2 business days, please contact our customer service team at zg18334092@outlook.com for support, we will help resolve your issue.

I am a international buyer, should I pay for the custom fees?

Yes, the buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees.


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Product Review

I received my order, how to write the review?

Once your package was delivered to you, we will send an review request email to you, if you do not find it, please check your spam folder. We appreciate you spent a few mins to share your feedback with us.

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